Privacy Policy
Last updated 2026-07-20. This is the short honest version.
What information we collect
When you message us on WhatsApp: your WhatsApp number (that's how WhatsApp works). When you place an order: your shipping name, shipping address, and country ZIP for the DHL/UPS/FedEx label. When you pay: payment reference (bank transfer ID, USDT transaction hash, Wise reference, Western Union tracking code). We never see your bank account number or card number.
What we do with it
Fulfill your order. That's it. We use your address to print the DHL label. We use your payment reference to confirm the payment landed. We use your WhatsApp number to update you on tracking. We do not sell your data. We do not add you to marketing lists. We don't have marketing lists.
What we do NOT do
- We do not share buyer information with any third party, including tax authorities in your country. (We're not required to; we're not a US/EU merchant.)
- We do not run tracking pixels, retargeting cookies, or analytics that identify you personally. This site uses Cloudflare analytics for aggregate visitor counts only.
- We do not have your credit card or bank details. Payment goes through channels (bank / USDT / Wise) that we can see only the receiving side of.
- We do not sell buyer lists. We do not participate in affiliate networks.
How long we keep information
WhatsApp chat history: as long as our WhatsApp account exists. Shipping labels + payment records: 24 months for accounting/audit purposes, then purged. If you want your data deleted before that, message us and we'll remove your WhatsApp thread and any records within 7 days.
Cookies on this website
This website uses Cloudflare's essential cookies (for security and CDN routing) and a single anonymous session cookie for form protection. No third-party ad networks, no Facebook Pixel, no Google Analytics identifying tags.
Contact for privacy questions
Message us on WhatsApp. We'll answer within a day.
Specifics on data collection, retention, and third-party sharing
When you message us on WhatsApp, that conversation is stored on your device and our device · WhatsApp themselves encrypt the content end-to-end and we don't have visibility into other users' chats. Our internal record of your order includes your delivery address, WhatsApp number, and order details. We store this for 90 days after delivery for warranty/dispute purposes, then delete it from our active systems.
Payment information: we never see your bank credentials or crypto private keys. For USDT payments, we receive the transaction ID from the blockchain — that's public information anyone can see. For bank wires, we see the sender name and amount that our bank shows us. For Western Union, we see the sender name and code you send us. None of this includes card numbers or account passwords.
Cookies: our website uses basic session cookies for language preference and navigation state. We don't use tracking cookies, Facebook pixels, Google Analytics, or any third-party marketing infrastructure. We don't sell your data to marketers because we don't collect it in the first place. This is different from most e-commerce sites you're used to. We don't need marketing data because we operate through WhatsApp direct relationships.
If you want your data deleted before the 90-day retention period, send us a WhatsApp message with "delete my data". We'll purge your record within 48 hours and confirm via message. This is different from GDPR (which we technically aren't required to follow as a Chinese company), but we honor the spirit of the request anyway.